מדיניות החברה | בלה דונה | מספריים מקצועיים לספרים ומעצבי שיער
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company policy

Privacy Policy

Because "Bella Donna" respects the privacy of users of the websites it manages and operates (hereinafter "the Sites"), it has decided to publish its policy regarding the protection of privacy on the sites, and it undertakes to the user to comply with this policy.
The purpose of the policy is to explain what "Bella Dona" practices are regarding the privacy of the users of the sites, and how "Bella Dona" uses the information provided to it by the users of the sites or collected by it when using the sites. The provisions of these By-Laws apply equally to members of both sexes, and the use of masculine pronouns is for convenience only.
The Company may at any time, in its sole discretion, update  These Terms and Conditions.

general

Information about you is collected when using the website services. Some of the information identifies you personally, ie in your name and your contact details. This is the information you knowingly provide, for example when you sign up for services on websites. Some of the information does not identify you personally and is not stored together with your details. This is statistical and cumulative information. For example, advertisements you read on the site, the pages you viewed, the offers and services that interested you, the Internet address (IP) from which you applied and more.
These terms apply to the use of the website and the services contained therein through any computer or other communication device (such as a cell phone, tablets of any kind, etc.). They also apply to the use of the website, whether via the Internet or through any other network or means of communication.

The company and the management of the site do their best to present the most complete and comprehensive information about the product including images, notwithstanding what is stated in this section, it may be clarified that may appear on the site in good faith and without malicious intent and / or out of desire , The management of the site and the site will not bear any responsibility arising from the inaccuracies and / or errors.
The chapter titles are provided for the convenience and orientation of the customer and will not be used in the interpretation of the regulations.
A super mistake in describing a product / s will not obligate the company.

The product images on the website are displayed for illustration purposes only. In addition, there may be differences in appearance, color, size, etc. between the product, as displayed on the site, and the product in reality. Printing, etc., for any other purpose.
The date recorded, for all intents and purposes, on the company's computers is the determining date for everything.

Registration for services

To the extent that personal information is required when registering on the site in order to receive additional details about "Bella Donna", you will only be required to provide the information directly necessary for the purchase of the products. Everyone, including a company, may use the site, including making purchases through the site Legal binding, credit card holder  Valid, issued by one of the credit card companies (above and below: "the customer").
When registering on the site, the customer must enter a username and password as well as his e-mail address. If the customer forgets the password, the existing password will be sent to him as entered during the initial registration on the site to the email address entered on the site. In the future, if and when the customer requests to purchase additional products, the customer will be identified by the name of the customer and the password he has chosen. The customer's details will be updated in accordance with the data that will be filled in by the customer in the online registration form found on the website. The management of the site may from time to time require additional identification information. Without derogating from the above, the company may prevent any person from using the site, temporarily or permanently at its sole discretion and without giving prior notice, including in any of the following cases: committing an illegal act and / or violating the provisions of the law; Violation of any of the terms of these Terms and Conditions; Intentionally providing incorrect information; Performing an action that may impair the proper operation of the site and / or any of the suppliers and / or any third party; The credit card held by the customer has been blocked or restricted for use in any way.

payment options

credit cards

Beat

Facebook

EFT

Cash (self-collection only)

* It is not possible to pay in cash to the courier

Purchase products on the site

The purchase of the products will be made by adding products to the shopping cart, after adding products to the shopping cart the customer will enter the following customer details in the online form in the order process: first name, last name, phone number, e-mail address, in addition the recipient's details, name Private, last name, telephone number, locality, street  House, floor, apartment, entrance and any other identifying details that he can assist the delivery operator to easily locate the property to which the order is made, including comments and information regarding the delivery operation and / or if the recipient of the order is not at home. The fields marked with an asterisk must be filled in and without them the order will not be completed.
In order to avoid any possibility of a malfunction in the delivery, the customer must provide only accurate and correct details. When completing the order, the customer will confirm the order details and the correctness of the details he provided. Filling in all the details is a prerequisite for placing the order in order to place the order efficiently and without incident and therefore care must be taken to provide all the details accurately. The customer's details will be updated in accordance with what is stated in the online order form on the website. Filling in all the details required for the purchase of the product by the customer will be considered for placing an order (hereinafter: "the order") upon receipt of the order, the site will perform an inspection
Of credit card details and only after the credit company's approval and / or after receiving confirmation from Pay Pal as explained below, the operation will be confirmed and a final confirmation of the order will be issued, the customer's charge for the product will be made through the credit card and / or PayPal account as explained below. The products are in stock at the company and the website. The details as entered in the order form by the customer, will constitute conclusive evidence of the correctness of the actions.

How to make the payment for the order

The purchase of the products will be made by adding products to the shopping cart, after adding products to the shopping cart the customer will enter the following customer details in the online form in the order process: first name, last name, phone number, e-mail address, in addition the recipient's details, name Private, last name, telephone number, locality, street  House, floor, apartment, entrance and any other identifying details that he can assist the delivery operator to easily locate the property to which the order is made, including comments and information regarding the delivery operation and / or if the recipient of the order is not at home. The fields marked with an asterisk must be filled in and without them the order will not be completed.
In order to avoid any possibility of a malfunction in the delivery, the customer must provide only accurate and correct details. When completing the order, the customer will confirm the order details and the correctness of the details he provided. Filling in all the details is a prerequisite for placing the order in order to place the order efficiently and without incident and therefore care must be taken to provide all the details accurately. The customer's details will be updated in accordance with what is stated in the online order form on the website. Filling in all the details required for the purchase of the product by the customer will be considered for placing an order (hereinafter: "the order") upon receipt of the order, the site will perform an inspection
Of credit card details and only after the credit company's approval and / or after receiving confirmation from Pay Pal as explained below, the operation will be confirmed and a final confirmation of the order will be issued, the customer's charge for the product will be made through the credit card and / or PayPal account as explained below. The products are in stock at the company and the website. The details as entered in the order form by the customer, will constitute conclusive evidence of the correctness of the actions.

Delivery and transportation of products

The delivery of the product by the site will be made only after receiving payment confirmation from the credit company and / or from the PayPal account, ie the product has been paid for, as specified above, the product will be delivered to the address the customer typed and / or delivered when ordering online. The site undertakes to deliver the goods within the delivery time to the requested destination and will do its best to ensure that the product arrives quickly. The site management will act to the best of its ability to deliver the products quickly and the products and within 14 business days from the date of receipt of the order and confirmation. Product delivery times include only the calculation of business days (Sundays to Thursdays, not including Fridays, Saturdays, holidays and public holidays).
The shipments that will be delivered through the shipping company on behalf of the site management are in accordance with the terms of the shipping company, the distribution areas of the shipping company and by prior arrangement with the recipient of the order. If the shipping company is unable to make the shipment to the shipping address for any reason. The management of the site will inform the customer and will work to find an alternative solution that will meet the wishes of both parties. In cases where the products are delivered via Israel Post, to the shipping address provided by the customer when placing the order. The products will be sent subject to the delivery time of Israel Post and can not be controlled and controlled by the site management and / or the suppliers. The delivery dates indicated on the website and above do not apply to products that have run out of the inventory of the website and / or from the inventory of the relevant supplier. The deliveries are made by a courier company, through which the products of the courier company will be transported.  Will charge the customer. Shipping Fee - In addition to the price of the ordered products, the customer will be charged a shipping fee, the amount of the shipping fee will appear at the end of the order process depending on the shipping method chosen by the customer, unless otherwise stated. The shipping fee will be paid upon payment for the product. On sale in installments by credit card and / or through the PayPal account. The site may charge the shipping fee upon charging the first payment.
The site will not be responsible for any delay and / or delay in delivery and / or non-delivery of the products caused as a result of one of the following reasons: force majeure and without prejudice to the aforesaid war, military operation, emergency operation and / or natural disasters and / or events beyond the site's control Such as strikes and strikes including farms and / or suppliers of services or goods needed to produce supplies or transport a product. Any reason beyond the control of the site and / or the company. A party associated with the mission operation. The delivery times of the indicated products include only the calculation of business days (Sundays to Thursdays not including Fridays and Saturdays, holiday eves and holidays). The customer must immediately notify the site if the product is not delivered within the delivery period specified on the site, in which case the new delivery time will be considered from the date of coordination of a new date. Care must be taken to fill in accurate and up-to-date details, in case the products are returned to the company due to incorrect details, the customer will be charged for shipping and handling fees. 

Cancellation of a purchase by the customer The customer may cancel the transaction in accordance with the provisions of the Consumer Protection Law and regulations enacted thereunder. Without derogating from the aforesaid: Cancellation will only be made by written notice to the email address solitard@hotmail.com Cancellation of a transaction by the customer will not be possible in the purchase of certain items as specified in subsection 14C (d) of the Consumer Protection Law. Cancellation of the transaction by the customer is subject to the product being returned as reasonably as possible or possible in its original packaging. After receiving the cancellation notice, the customer is paid the amount paid by him for the product less cancellation fees (the shipping fee is not part of the product price and will therefore be deducted separately from the refund) at a rate of 5% of the transaction amount or NIS 100, whichever is lower. In the event of cancellation of a transaction due to a defect or non-compliance, the customer will not be charged any cancellation fee. Additional provisions of the Consumer Protection Act regarding the cancellation of the purchase by the customer, including regarding the obligation to return the product, will also apply.

Cancellation of a purchase by the company

The Company may, in its sole discretion, for any reason, and at any time, cancel or terminate a transaction and / or sale and / or cancel an order, in whole or in part, and / or the activity of the Site, in whole or in part. Notice of such cancellation or termination will be given to the user or customer, and the company will refrain from charging the customer's credit card or refund him any amount paid for the products, to the extent paid. Except for the refund of the said transaction amount, the user or customer will not have any claim, claim and / or demand towards the company and / or the supplier in respect of the cancellation of the transaction as stated in this section. If a product is found to be out of stock, the site may cancel the order or offer an equivalent replacement item. If such an order is canceled, the site will not be responsible and will not bear any direct, indirect, consequential or special damage caused to the customer or a third party, including but not only damage due to the purchase of the item from a third party at a higher price.

Copyright

All intellectual property rights, including patents, copyrights, designs, designs and trade secrets, are the property of the Company only or of other third parties who have authorized the management of the site to use them. These rights apply, among other things, to the data on the website, including the list of products, the description and design of the products and any other details related to its operation. These rights also apply to the site name and name
The complex (www.belladonna-pro.com) of the site, the trademarks (whether registered or not) are all the property of the company. They may not be used without their prior written consent. No information may be copied, reproduced, distributed, sold, marketed, rented and translated from the site, including trademarks, images and texts, product design, product images, etc. without the prior written permission of the company. Do not link to content from the site, which is not the home page of the site (deep link) and may not display or publish such content in any way, unless the deep link is to the web page on the site in full and as is, so you can view and use it in exactly the same way.  This is while obtaining the consent of the site management. The management of the site may order the cancellation of a deep link even after giving its consent at its sole discretion and in this case you will not have any claim and / or demand and / or claim against the management of the site.

responsibility

The company (and / or anyone on its behalf) does not directly and / or indirectly bear any responsibility for damages arising from and / or related in any way, for the repair, assembly and / or replacement of the products. The company (and / or anyone on its behalf) does not directly or indirectly bear any responsibility for damages resulting from the use and / or reliance on information published on external sites, which can be accessed through any of the services on the site. It will be clarified that the company does and will do its best to cooperate with reputable and reputable suppliers only. The company (and / or anyone on its behalf) does not directly and / or indirectly bear any responsibility for damages arising from and / or related in any way to the use and / or performance of the site. In any case, the company will not be responsible for any activity of any other party that is not under its full control.

The database

The data collected will be stored in the company's database and under its responsibility.

The use of information

The use of the information collected will only be made in accordance with this privacy policy or in accordance with the provisions of any law, in order to -

  • Improve and enrich the content offered on the sites
  • Modify or cancel existing content

  • For the purpose of purchasing products on websites

  • To match the ads that appear when you visit the sites to your interests

The information that will be used by the company will mainly be statistical information, which is not personally identifiable.

Direct e-mail

"Bella Donna" is interested in sending you occasional e-mail marketing and advertising information. Such information will only be sent to you if you have given your express consent, and at any time you can revoke your consent and cease receiving it.
"Bella Donna" will not give your personal details to advertisers. However, it may transmit statistical information about the activity of users on the Sites. Transmitted statistical information will not personally identify you.

Providing information to a third party
"Bella Donna" will not pass on to third parties your personal details and information collected about your activity on the site, except in the cases listed below:

    • In the event of a legal dispute between you and the company that will require the disclosure of your details

    • If you perform on the Sites, actions that are against the law

    • If a teacher order is obtained to provide your details or information about you to a third party

    • If the Company sells or transfers the Website Activity to any corporation in any way - and in the event that it merges with another entity or merges the Website Activity with the activity of a third party, provided that this Corporation accepts the provisions of this Privacy Policy towards you.

Cookies

"Bella Dona" website uses "cookies"  For the purpose of their regular and proper operation, including to collect statistics about the use of the site, to verify details, to adapt the site to your personal preferences and for information security purposes. In the case of cases beyond the control of the company
And / or arising from force majeure, the company will not be liable for any damage of any kind, indirect or direct,
That will be caused to the customer and / or to anyone on behalf of the customer with this information will be lost or if it is not used
allowed.
Modern browsers include the option to avoid receiving  Cookies.  If you do not know how to do this, check the help file of the browser you are using.

The data collected will be stored in the company's database and under its responsibility.

Data Security

"Bella Donna" implements up-to-date information security systems and procedures at its sites. While these systems and procedures reduce the risks of unauthorized intrusion, they do not provide complete security. Therefore, Bella Donna does not guarantee that its services will be completely immune from unauthorized access to the information stored in them.

Right to review information

According to the Protection of Privacy Law, 5741-1981, every person is entitled to review the information held about him in a database. A person who has reviewed the information about him and found that it is incorrect, incomplete, clear or out of date, may contact the owner of the database with a request to correct the information or delete it.
In addition, if the information in the company's databases is used to contact you personally,  You are entitled under the Protection of Privacy Law, 5741-1981 to demand in writing that the information relating to you be deleted from the database.

Law and Judgment

The law applicable to these regulations and / or to any action and / or conflict arising therefrom, is Israeli law only. In any case of dispute, the courts (peace or district) of Tel Aviv-Yafo will have the exclusive authority to hear it. The law applicable to the use of the website, the invitation and these regulations, including the interpretation and enforcement of the regulations is Israeli law only.

Changes to Privacy Policy

In the event that material changes are made to this policy in the instructions regarding the use of personal information you have provided, a notice will be published on the website's home page.

Payment Methods
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